The holiday shopping season brings joy, excitement, gift-giving… and, let’s be honest, a few returns. Whether it’s the wrong size, the wrong color, or the “What were they thinking?” gift, returns happen. To make that process easier than ever, Star MailHub & More is now an official FedEx Returns location right here in Roanoke. Learn more on our general Returns page
That means you can now complete your FedEx-returned packages in the easiest way possible — printer-free, hassle-free, and without navigating long lines or corporate stores.
Here’s what’s new:
• FedEx QR-Code Returns:
No printer needed. Bring your item and the QR code, we scan it, print your label, and take it from there.
• Pre-Labeled FedEx Returns:
Already have a label? Just drop the package off and we’ll scan it into the system for proper tracking.
• Label-Free FedEx Returns:
Some retailers offer fully label-free FedEx returns. Bring the item and your return code — we’ll handle the rest.
• Secure, Official Processing:
Every package is scanned, accepted, and enters the FedEx shipping stream correctly.
• No extra fees for FedEx-accepted returns:
We only charge for packaging (if needed). The return processing is included.
This is especially important during the holiday season, when return volume skyrockets and printer issues, long lines, and incomplete prep all slow things down. Our goal is to make this process fast, local, and stress-free — so you can check returns off your list and move on with your day.
If you have returns sitting in the car or stacked by the door, bring them in. We’ll help you finish the task in minutes and get back to enjoying the season.
Star MailHub & More
3214 Electric Rd, #102
Roanoke, VA 24018
540-491-4440
He***@*********ub.com
Ready to send a return back? Visit our Returns page for full details and quick drop-off information.

