Easy walk-in returns for participating retailers.
Got a FedEx Easy Returns QR code from your retailer? Bring the item, your phone, and the retailer’s return instructions to Star MailHub and More.
We’ll scan the supported code, print what the program requires, process the return, and secure it for the next scheduled FedEx pickup.
Bring your return following the retailer’s instructions.
FedEx Easy Returns applies only when the participating retailer directs you to that program and to our location. Bring the QR code provided by the retailer. You do not need to print the instructions or the code; normally, the QR code on your phone screen works.
Final acceptance depends on the QR code scanning successfully in the FedEx Easy Returns system.
- Your FedEx Easy Returns QR code on your phone screen
- The complete item or items included in the return
- Any packaging the retailer specifically requires
Four steps from retailer instructions to FedEx handoff.
Start with the retailer
Complete the return through the retailer’s website, app, or customer-service process.
Bring the code
Bring the FedEx Easy Returns QR code and all retailer instructions.
Scan and process
We scan the code and complete the supported Easy Returns transaction.
Secure the return
The accepted return remains secured until the next scheduled FedEx pickup.
This page is for FedEx Easy Returns QR codes.
If the retailer sent you to FedEx Easy Returns, bring the QR code on your phone and the complete return.
Have a regular FedEx return label instead?
That is a standard prepaid FedEx return. Bring the labeled package to the store, or bring the label file if you need us to print it.
Questions about a FedEx Easy Returns code?
Have the QR code available when you call. We can usually tell whether it is a FedEx Easy Returns code accepted at our location.
Star MailHub and More
3214 Electric Rd, #102
Roanoke, VA 24018
540-491-4440
he***@*********ub.com
