Drop off the products. Get back to running the business.
StarPak is a branded, hands-free packing and shipping service built for makers, Etsy and eBay sellers, resellers, artists, small businesses, and busy solopreneurs who ship regularly.
Bring items unpacked—even loose in a tote, bin, shopping bag, or box. We pack them, follow your saved shipping rules, create the labels, and charge the card on file once per day.
Quit packing. Start scaling.
Business-focused, but not business-only.
Regular customers are welcome to use StarPak when they want the same drop-and-go convenience.
For anyone shipping often enough that packing has become a job of its own.
Makers & Artists
Handmade goods, artwork, ceramics, prints, gifts, and customer orders.
Online Sellers
Etsy, eBay, Amazon merchant-fulfilled, marketplace, and resale shipments.
Small Businesses
Samples, products, replacement parts, recurring orders, and customer shipments.
Busy Individuals
Anyone with repeat shipments who would rather drop them off than spend time packing.
The item does not need to arrive ready to ship.
- Bring items loose in a tote, bin, shopping bag, or box
- No pre-packing, sorting, or label preparation required
- We select the box and protective materials
- We follow your saved carrier and service preferences
- We create the shipping labels and documentation
- We charge the card on file once per day
Account setup makes repeat drop-offs faster.
We can save the card, billing information, contact details, and the shipping preferences you use most often. Those preferences can be broad standing rules, changed for a particular shipment, or added as we learn how you want different products handled. A walk-in shipment may still be possible, but timing depends on the item, instructions, current workload, and carrier pickup schedule.
Five steps from drop-off to one daily invoice.
Drop off the items
Bring one item or a full tote. No pre-packing or appointment is required.
Confirm instructions
Use your saved preferences or give us shipment-specific directions.
We pack everything
We choose the box, cushioning, protection, closure, and inserts.
We ship by your rules
We use the carrier, service, insurance, signature, cost, and delivery rules you approved.
Receipt and tracking
When the label is completed, you receive an email receipt with the shipment details and tracking number. The card on file is charged once per day.
Save the rules you use often. Change them whenever the shipment calls for it.
- Use the least expensive service that arrives by a stated date
- Avoid or prefer a particular carrier
- Use one service unless the package exceeds a set weight or size
- Upgrade service when a delivery deadline requires it
- Add declared value or insurance above a set amount
- Add signature service above a set amount
- Include branded cards, inserts, packing slips, or customer notes
These are working preferences, not rigid presets.
We can save broad rules, create different instructions for repeat products, or change the plan for a specific shipment. If a preference conflicts with an address, deadline, restriction, package condition, or carrier limitation, we contact you rather than forcing the shipment through the wrong service.
One card charge and one invoice for the day’s work.
Card on File
A valid credit card is kept on the StarPak account so shipments do not wait for a separate checkout. An email receipt with tracking is sent when each label is completed.
Clear Pricing
Shipping label costs remain separate. Packing may be priced as a combined StarPak box-and-labor amount, itemized when appropriate, or set at an agreed fixed price for a repeat product.
Daily, Not Monthly
Charges are consolidated once per day. StarPak is not a monthly billing or open-credit account.
Tax treatment.
StarPak packing charges—including combined box-and-labor pricing or fixed repeat-product pricing—are taxed. Shipping label costs are not taxed.
Bring two or more items at the same time and save 5% on packing labor.
The discount applies to packing labor for items dropped off together. Shipping labels, boxes, and packing materials are not included in the discount.
Same-day shipping is the goal, not an unconditional promise.
We aim to pack and ship StarPak drop-offs the same day whenever the item, instructions, workload, and carrier schedule allow.
- Earlier drop-offs have a better chance of same-day carrier handoff
- Complete instructions prevent delays
- Complex, fragile, oversized, or multi-item jobs take longer
- Carrier pickup times limit when a shipment can leave the store
- International or restricted shipments may require additional information
Shipping becomes a repeatable handoff instead of a recurring interruption.
Recover Work Hours
Stop spending evenings measuring boxes, cutting tape, printing labels, and chasing pickup deadlines.
Consistent Packing
Products receive a repeatable packing standard instead of whatever can be assembled during a rush.
Fewer Checkout Steps
Saved instructions and daily card billing reduce repetitive decisions and counter transactions.
Local Accountability
You work with the same local store and people who learn the account and recognize the shipments.
Questions before setting up the account.
Do I need to pre-pack anything?
No. Bring the items loose in a tote, bin, shopping bag, or box.
Is StarPak only for businesses?
No. Businesses and frequent sellers are the focus, but regular customers may use the service too.
Is there a shipment minimum?
No. One item qualifies, although the service is most valuable for recurring or multi-item shipping.
Do I need an appointment?
No. A short account setup is preferred for repeat use, but drop-offs do not require an appointment.
Can I choose the carrier each time?
Yes. You can give instructions per shipment or save standing carrier preferences.
Which carriers can you use?
StarPak may use UPS, FedEx, USPS, or DHL, depending on the shipment and your instructions.
Can you include branded cards or inserts?
Yes. Include the cards, inserts, packing slips, or customer notes with the drop-off.
Can you handle customer returns or exchanges?
Yes. Include clear instructions, the replacement or return item, and any required account or order details.
Will everything ship the same day?
That is the goal, but timing depends on arrival time, workload, packing complexity, complete instructions, and carrier pickup schedules.
When do I receive tracking?
An email receipt with the shipment details and tracking number is sent when each shipping label is completed.
Is billing monthly?
No. The card on file is charged once per day for that day’s completed StarPak work.
Use the service that matches the job.
Ready to quit packing and start scaling?
Call or stop in to set up a StarPak account, place a card on file, and begin building the shipping preferences that make future drop-offs faster.
Star MailHub and More
3214 Electric Rd, #102
Roanoke, VA 24018
540-491-4440
Drop off the products. Get back to running the business.
StarPak is a branded, hands-free packing and shipping service built for makers, Etsy and eBay sellers, resellers, artists, small businesses, and busy solopreneurs who ship regularly.
Bring items unpacked—even loose in a tote, bin, shopping bag, or box. We pack them, follow your saved shipping rules, create the labels, and charge the card on file once per day.
Quit packing. Start scaling.
Business-focused, but not business-only.
Regular customers are welcome to use StarPak when they want the same drop-and-go convenience.
For anyone shipping often enough that packing has become a job of its own.
Makers & Artists
Handmade goods, artwork, ceramics, prints, gifts, and customer orders.
Online Sellers
Etsy, eBay, Amazon merchant-fulfilled, marketplace, and resale shipments.
Small Businesses
Samples, products, replacement parts, recurring orders, and customer shipments.
Busy Individuals
Anyone with repeat shipments who would rather drop them off than spend time packing.
The item does not need to arrive ready to ship.
- Bring items loose in a tote, bin, shopping bag, or box
- No pre-packing, sorting, or label preparation required
- We select the box and protective materials
- We follow your saved carrier and service preferences
- We create the shipping labels and documentation
- We charge the card on file once per day
Account setup is preferred.
A short initial setup lets us save the card, billing information, contact details, and shipping preferences before the first busy drop-off. A walk-in shipment may still be possible, but timing depends on the item, instructions, current workload, and carrier pickup schedule.
Five steps from drop-off to one daily invoice.
Drop off the items
Bring one item or a full tote. No pre-packing or appointment is required.
Confirm instructions
Use your saved preferences or give us shipment-specific directions.
We pack everything
We choose the box, cushioning, protection, closure, and inserts.
We ship by your rules
We use the carrier, service, insurance, signature, cost, and delivery rules you approved.
We bill once daily
The card on file is charged once per day with packing and shipping shown clearly.
Your rules stay attached to the account.
- Use the least expensive service that arrives by a stated date
- Never use a particular carrier
- Use USPS unless the package exceeds a set weight
- Use FedEx Ground unless faster service is required
- Add declared value or insurance above a set amount
- Add signature service above a set amount
- Include branded cards, inserts, or customer notes
Preferences reduce decisions, not judgment.
If a saved rule conflicts with an address, deadline, restriction, package condition, or carrier limitation, we contact you rather than forcing the shipment through the wrong service.
One card charge and one invoice for the day’s work.
Card on File
A valid credit card is kept on the StarPak account so shipments do not wait for a separate checkout.
Clear Line Items
Packing labor and materials are shown separately from shipping label costs.
Daily, Not Monthly
Charges are consolidated once per day. StarPak is not a monthly billing or open-credit account.
Tax treatment.
Packing labor and materials are taxed. Shipping label costs are not taxed.
Bring two or more items at the same time and save 5% on packing labor.
The discount applies to packing labor for items dropped off together. Shipping labels, boxes, and packing materials are not included in the discount.
Same-day shipping is the goal, not an unconditional promise.
We aim to pack and ship StarPak drop-offs the same day whenever the item, instructions, workload, and carrier schedule allow.
- Earlier drop-offs have a better chance of same-day carrier handoff
- Complete instructions prevent delays
- Complex, fragile, oversized, or multi-item jobs take longer
- Carrier pickup times limit when a shipment can leave the store
- International or restricted shipments may require additional information
Shipping becomes a repeatable handoff instead of a recurring interruption.
Recover Work Hours
Stop spending evenings measuring boxes, cutting tape, printing labels, and chasing pickup deadlines.
Consistent Packing
Products receive a repeatable packing standard instead of whatever can be assembled during a rush.
Fewer Checkout Steps
Saved instructions and daily card billing reduce repetitive decisions and counter transactions.
Local Accountability
You work with the same local store and people who learn the account and recognize the shipments.
Questions before setting up the account.
Do I need to pre-pack anything?
No. Bring the items loose in a tote, bin, shopping bag, or box.
Is StarPak only for businesses?
No. Businesses and frequent sellers are the focus, but regular customers may use the service too.
Is there a shipment minimum?
No. One item qualifies, although the service is most valuable for recurring or multi-item shipping.
Do I need an appointment?
No. Account setup is preferred, but drop-offs do not require an appointment.
Can I choose the carrier each time?
Yes. You can give instructions per shipment or save standing carrier preferences.
Which carriers can you use?
StarPak may use UPS, FedEx, USPS, or DHL, depending on the shipment and your instructions.
Can you include branded cards or inserts?
Yes. Include the cards, inserts, packing slips, or customer notes with the drop-off.
Can you handle customer returns or exchanges?
Yes. Include clear instructions, the replacement or return item, and any required account or order details.
Will everything ship the same day?
That is the goal, but timing depends on arrival time, workload, packing complexity, complete instructions, and carrier pickup schedules.
Is billing monthly?
No. The card on file is charged once per day for that day’s completed StarPak work.
Use the service that matches the job.
Ready to quit packing and start scaling?
Call or stop in to set up a StarPak account, save your preferences, place a card on file, and turn future shipping into a drop-off.
Star MailHub and More
3214 Electric Rd, #102
Roanoke, VA 24018
540-491-4440
