Yes, businesses still fax. We make it painless.
Send or receive medical paperwork, legal documents, school forms, applications, insurance records, and time-sensitive business files without owning a fax machine.
Bring the pages to Star MailHub and More. We prepare the transmission, monitor it through our fax system, and provide a confirmation when the fax is complete.
Faxing help for work, healthcare, school, legal, and government paperwork.
Medical & Insurance
Medical forms, records requests, insurance claims, authorizations, and supporting paperwork.
Business & Employment
HR forms, contracts, vendor documents, applications, payroll records, and signed business paperwork.
Legal & Government
Court-related documents, notarized forms, agency paperwork, claims, and official correspondence.
School & Personal
School forms, permission documents, financial paperwork, household records, and time-sensitive requests.
Bring the document. We handle the fax system.
- Fax documents anywhere in the United States
- Staff-operated fax system with no public self-service access
- Transmission monitored while the fax is processing
- Confirmation available after successful transmission
- Original documents returned to you
- Walk-in service during regular business hours
Bring the complete fax number.
Include the area code and any extension or routing instructions supplied by the receiving office. A cover sheet can help identify the sender, recipient, and purpose.
Have documents faxed to us for pickup.
We can receive an expected fax, print it, and hold it for pickup. Contact us before the sender transmits the document so we know who it belongs to and how it should be handled.
- Receiving fax number: 540-861-3633
- Clear printed copies available for pickup
- Expected recipient name confirmed in advance
- Optional scan-to-PDF and email can be discussed
Do not send an unannounced fax.
Because incoming faxes may contain confidential information, unidentified or unexpected transmissions may be destroyed rather than held at the counter.
Four steps. No mystery buttons.
Bring the documents
Bring printed pages, or provide a PDF that can be printed before transmission.
Confirm the destination
We verify the fax number, page count, cover sheet, and any routing instructions.
Send the fax
We operate the machine and monitor the transmission while it processes.
Receive confirmation
Feel free to wait while the fax sends, or have the confirmation emailed to you when it is complete.
No email account? We can help with that too.
If you need to send a document by email and do not have an email account, we can send it for you from the store.
- We can scan or print the document as needed
- We can send the message and attachment for you
- You provide the recipient address and subject information
- You may request deletion of the working file after the transaction
Email does not provide the same degree of transmission control as faxing.
Email may be forwarded, misaddressed, intercepted, stored, or accessed outside the receiving organization’s controlled fax workflow. Use email only when it is acceptable for the document and recipient.
Sensitive paperwork stays with staff.
Faxing is still common when healthcare offices, legal firms, government agencies, insurers, and employers require documents through a controlled transmission process.
- No public access to the fax system
- Documents and working files handled only as needed to complete the service
- Transmission report returned with the originals
- Tell us to delete the file from our system after completion and we will
Fax confirmation confirms transmission—not document acceptance.
The receiving organization determines whether the document is complete, legible, timely, and acceptable for its purpose.
Because somebody should know whether it actually went through.
No Equipment Needed
No fax line, account, subscription, or software setup is required.
Real Oversight
A staff member prepares the pages, sends the fax through our system, and checks the transmission result.
Clear Confirmation
You may wait for the confirmation or have it emailed to you.
One-Stop Support
We can copy, scan, print, or notarize related paperwork before it is faxed.
Questions before you bring the pages.
Can I send a fax without owning a fax machine?
Yes. Bring the documents and destination fax number. We handle the fax system for you.
Can you receive a fax for me?
Yes, when arranged in advance. Call us before the sender transmits it and provide the recipient name.
What is your receiving fax number?
Our receiving fax number is 540-861-3633. Do not send an unexpected fax without first contacting the store.
Can you fax a PDF or email attachment?
Yes. We can print an accessible PDF or attachment and fax the resulting pages. Files may be provided from a phone, email, or USB drive.
Can you fax medical or legal documents?
Yes. We regularly handle sensitive medical, legal, insurance, employment, and personal paperwork with staff-controlled handling.
Do you provide fax confirmation?
Yes. You may wait for the confirmation or have it emailed to you after the fax is completed.
Can you delete my file after sending?
Yes. Tell us to delete the working file from our fax system after the transaction and we will.
What should I include on the fax cover sheet?
Every fax we send includes your name, a subject line, and space for a message. Before you come in, think about what you want the cover sheet to say and provide any recipient, department, account, case, or reference information that will help route the fax correctly.
Does confirmation mean the office accepted my paperwork?
No. It confirms the transmission result. The receiving office determines whether the paperwork meets its requirements.
Do I need an appointment?
No. Outgoing faxing is walk-in friendly during regular business hours.
Prepare and send the paperwork in one stop.
Need to send or receive a fax in Roanoke?
Walk in for outgoing fax service. Call before directing an incoming fax to our receiving number.
Star MailHub and More
3214 Electric Rd, #102
Roanoke, VA 24018
Main: 540-491-4440
Fax: 540-861-3633
