Turn paper stacks into usable digital files.
Star MailHub and More scans business records, contracts, receipts, forms, school papers, personal documents, and other flat originals up to 11 × 17 inches.
Bring us the pile. We handle the feeding, scanning, file creation, and delivery so you can get back to the work that was buried underneath it.
Scanning help for businesses, projects, records, and everyday paperwork.
Business Records
Invoices, contracts, statements, HR files, vendor paperwork, and operational records.
Real Estate & Contractors
Closing documents, project files, permits, field paperwork, estimates, and completed forms.
Personal Documents
Tax paperwork, medical forms, financial records, correspondence, and household files.
School & Community
Applications, handouts, student records, artwork, club files, and volunteer paperwork.
Flat documents up to 11 × 17 inches.
- Contracts, agreements, and signed forms
- Receipts, invoices, and statements
- Real estate and mortgage paperwork
- Financial and tax records
- Employee and HR files
- Medical and wellness forms
- School papers, handouts, and artwork
- “I really should keep this” paperwork
Condition matters.
Clean, loose, standard-size pages move fastest. Staples, clips, folded corners, fragile originals, mixed sizes, bound pages, and damaged paper will require extra handling.
Get the scans on your own USB drive or by email.
USB Drive
Bring your own USB drive for larger files, multiple documents, or jobs that are too large to email.
Email delivery is available only for small, lightweight files under 2.5 MB.
Standard File Types
Files are provided in standard formats such as PDF or JPEG, depending on the document and intended use.
Standard filenames by default. Custom organization when requested.
Unless you specifically request otherwise, scanned files are normally saved with standard scanner-style names such as SCAN00047_final_FINAL2.pdf.
- Custom file names are available
- Multiple documents can be separated into individual files
- Files can be organized into folders
- Page order and grouping can be discussed before scanning
Tell us the organization plan before we start.
Renaming, separating, sorting, and building folder structures all take additional handling. The clearest result comes from agreeing on the file structure at drop-off.
A straightforward counter-service process.
Bring the documents
Bring the originals and your USB drive when email delivery will not be suitable.
Review the job
We confirm page size, condition, color needs, file type, grouping, and delivery method.
Prepare the pages
Staples, clips, folds, and mixed materials are addressed before the pages enter the scanner.
Scan and deliver
We create the files and save them to your USB drive or email eligible files under 2.5 MB.
Delete our copy
Unless requested otherwise, your scans are deleted from our files at the time of payment.
Your paperwork stays under controlled handling.
Documents often contain private financial, medical, employment, legal, or personal information. We keep the project at the service counter, limit handling to the work required, and return your originals with the completed files.
Unless requested, your scans are deleted from our files at the time of payment.
Need us to retain the files briefly?
Discuss that before payment so the retention period and delivery plan are clear. We do not provide long-term digital storage or document archiving.
A short list, just so it is clear.
Oversized Originals
Maps, posters, blueprints, and other originals larger than 11 × 17 inches require a different workflow.
OCR & Archiving
We do not provide searchable-text conversion, database indexing, or long-term records storage.
Industrial Projects
We are not a bulk records-conversion bureau for warehouse-scale or industrial scanning projects.
And nothing alive. Elephants included.
Questions before you bring the stack.
Do I need an appointment?
No. Walk-ins are welcome. Large, fragile, mixed-size, or heavily organized jobs are worth discussing before drop-off.
What is the largest page you scan?
Standard document scanning is available for flat originals up to 11 × 17 inches.
Can you email my files?
Yes, but only when the completed file is under 2.5 MB. Bring a USB drive for larger files or multiple-document jobs.
Can you rename and organize the files?
Yes. Custom naming, file separation, and folder organization are available when requested before scanning.
Do you keep my scans?
Unless requested otherwise, scans are deleted from our files at the time of payment.
Can you make the files searchable?
No. We do not offer OCR or searchable-text conversion.
Related services for the same paperwork.
Ready to clear the paper pile?
Bring your documents—and a USB drive for larger jobs—to Star MailHub and More in Cave Spring.
Star MailHub and More
3214 Electric Rd, #102
Roanoke, VA 24018
540-491-4440

